Privacy Policy

Last updated: 14/04/2026

Draig Web Co is operated by Lewis Boyland trading as Draig Web Co. If you have any questions about this policy or how your information is handled, you can contact:

1. Introduction

This Privacy Policy explains how Draig Web Co collects, uses, and protects personal information when you visit the website, submit an enquiry, or otherwise get in touch.

2. The information we collect

• your name
• your business name
• your email address
• your phone number, if provided
• your current website, if provided
• the message or enquiry details you submit
• limited technical information needed to operate the website, such as server logs or essential site data

3. How we collect your information

• you submit a contact or enquiry form
• you email us directly
• you otherwise communicate with us about our services
• you use the website

4. How we use your information

• respond to your enquiry
• discuss potential website or digital services with you
• provide customer support
• improve and manage the website
• keep records of business enquiries and communications
• meet legal, regulatory, or accounting requirements where needed

5. Lawful basis for processing

We process personal data where it is necessary for our legitimate interests, including responding to enquiries and running the business properly.

Where you ask us to take steps before entering into a contract, we may also process your information in order to provide information about our services or prepare a proposal.

If we introduce optional marketing emails or non-essential website tracking in future, we will only rely on consent where required.

6. Sharing your information

We do not sell your personal information.

We may share information only where necessary with trusted service providers who help us operate the website or manage business communications, such as website hosting, email, or form handling providers.

We may also disclose information if required to do so by law or to protect legal rights.

7. How long we keep your information

We keep enquiry data only for as long as reasonably necessary for business administration, follow-up, record keeping, and legal or tax purposes.

If you become a client, we may keep relevant records for longer where needed for contracts, accounting, or support history.

If you want more information about retention, contact us using the details above.

8. Cookies and website tracking

This website may use essential technical cookies needed for the website to function.

If non-essential cookies, analytics, or tracking tools are added in future, the website should be updated to provide any required cookie choices and related information before those tools are used.

9. Your rights

Depending on the circumstances, you may have the right to:

• request access to your personal data
• ask for incorrect data to be corrected
• ask for your data to be erased
• ask us to restrict how we use your data
• object to certain uses of your data
• request transfer of your data where applicable
• withdraw consent where consent is the basis being used

To exercise any of these rights, contact us using the details above.

10. Complaints

If you have concerns about how your information is handled, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO) in the UK.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.